IT Operations Specialist

📋 Description

• Coordinate setup, access provisioning, and timely access removal for onboarding and offboarding
• Resolve technical issues, track requests, and keep teammates informed
• Maintain device and software license inventories, coordinate device setup and logistics, and manage
• Help maintain security controls, complete access and device reviews, and prepare audit evidence
• Maintain documentation, improve workflows, and support tool rollouts

🎯 Requirements

• Around 3–5 years of experience in IT support, service desk, IT administration, or a similar role
• Hands-on experience supporting MacBooks and troubleshooting macOS is required; experience with
• Experience troubleshooting user accounts and common workplace software
• Familiarity with Google Workspace
• Clear written and spoken English, with the ability to guide both technical and non-technical
• Strong organization and attention to detail—you can manage several requests, keep records accurate

🎁 Benefits

• Flexible time off policy
• Comprehensive health insurance
• Profit-sharing program
• Paid parental leave
• Annual education and fitness allowance