Elastic

1,001-5,000 employees
225 jobs posted

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IT Support Admin

Added

1 day ago

Location

🇦🇺 Sydney

Type

Full time

Salary

Salary not provided

Related skills

security windows jira macos inventory management

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Respond to tech support requests; diagnose hardware/software
Monitor system performance and analyze logs
Resolve network connectivity issues; test devices and security
Assist users and onboard new team members on IT tools
Document inquiries and resolutions; manage IT assets

🎯 Requirements

Associate degree in IT or related field
2+ years in technical support
1+ year in network configuration/administration
2+ years troubleshooting hardware/software
Proficiency in Windows and macOS
Experience with ticketing systems

🎁 Benefits

Competitive pay based on work
Health coverage for you and family
Flexible locations and schedules
Generous vacation days
Volunteer time and parental leave

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