IT Support Engineer - NJ/NY

📋 Description

• Provide onsite support for Customer offices as needed.
• Coordinate with offshore teams (network, security) to facilitate new office locations setup and
• Facilitate employee onboardings and offboardings.
• Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware.
• Provide technical support for desktops, laptops, printers, scanners, and other end-user devices.
• Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service

🎯 Requirements

• 3+ years of experience covering the following:
• Experience providing onsite support at customer locations.
• Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support.
• Hands-on experience with hardware equipment such as helping setup firewalls, server racks
• Hands-on experience with software troubleshooting.
• Experience with employee onboarding and offboarding.

🎁 Benefits

• Competitive salary
• Medical, dental, and vision coverage
• 401(k) with company match
• Flexible PTO + paid holidays
• Hybrid work flexibility
• Learning & development support