IT Support & Security Analyst

📋 Description

• Serve as the go-to contact for hardware (macOS, Windows, ChromeOS), connectivity, and tickets
• Manage full user lifecycles, access permissions, policies, and Google Workspace configurations.
• Enroll, monitor, and secure endpoints using Google MDM, Hexnode, and Intune, maintaining automated
• Monitor, investigate, and remediate alerts across SentinelOne EDR/MDR, GCP, and email security
• Support Cisco Meraki networking and VPNs, maintain SOPs and audit evidence for vendor and security

🎯 Requirements

• Experience in IT support, systems engineering, or security operations, backed by strong knowledge
• Hands-on administration experience with macOS, Windows, or ChromeOS, alongside MDM tools like
• Practical experience maintaining compliance evidence in an ISMS (such as Vanta, Drata, or Sprinto)
• Proactive troubleshooter who digs into both hardware issues and suspicious logs, knowing precisely
• Excellent communication - able to explain security plainly to non-technical colleagues while

🎁 Benefits

• Great Place to Work - certified, with an annual development fund to support your goals
• Bi-weekly coaching with Sanctus to support mental health
• 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days
• 3 months of fully-paid time off for new arrivals, available to all genders
• Energetic, sociable, and talented team, passionate about making a difference