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To support all stores by answer incoming calls and log all colleagues questions and issues
To support all stores placed in Romania, (Bulgaria when it is need it)
To participate to store openings in order be sure that everything is running smoothly (should be
To ensure that all hardware and software is ordered, delivered and tested before a new store opening
To ensure that all stores have a good knowledge of rules, routines, procedures and our store systems
To develop and improve administrative routines and procedures

You are at native level in Romanian and fluent in English
You have 1 year experience with support or helpdesk from a similar position; Retail experience is
You are service minded and have a friendly, open and patient approach
You have strong analytical, technical, problem solving and organizational skills
You are process and procedure oriented
You have strong written and oral communication skills

An immense development opportunity - personal and professional
An opportunity to work in a young and fast growing organization
An intense and customized introduction period
An attractive salary package; meal tickets, medical insurance, 20% discount on JYSK products

IT Support Specialist

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