IT Support Technician Intern

📋 Description

• Learn and assist in providing customer service and technical support for our employees
• Shadow and support laptop deployment as part of onboarding and refresh cycles
• Shadow and support laptop collection and account deactivation as part of employee offboarding cycles
• Participate in new hire orientations to understand policies, best practices and services used
• Assist with general ticketing, account management, and basic troubleshooting under supervision
• Help maintain hardware and software inventory

🎯 Requirements

• You will graduate in 2027 with a degree in IT, Cybersecurity, Communications, or a related field
• This internship is required as part of your academic curriculum
• You are passionate about technology and eager to learn
• You love working in a team and helping people
• You have a basic understanding of computer hardware and software
• You have good communication skills in English and French

🎁 Benefits

• Work on meaningful technical challenges alongside engineers across the globe
• Participate in mentorship and buddy programs designed to support learning and development
• Join an in-person intern cohort, attend company social events, and engage with Datadog Community
• Receive relocation support and travel benefits where applicable
• Enjoy office perks including snacks, drinks, and catered lunches on Monday, Wednesday, and Friday