Journey Home Case Manager

📋 Description

• Outreach to people experiencing or at risk of homelessness and connect them to shelter, housing
• Document and maintain case files for 20-25 active clients, including intakes, assessments, case
• Transport clients to appointments and manage client resources per best practices
• Build rapport with clients and maintain productive caseloads, ensuring progress toward housing
• Develop outreach materials and coordinate special events
• Support and integrate with GLIDE’s neighborhood engagement and street crisis response programs

🎯 Requirements

• Bachelor’s degree in social work, public health, or 2+ years of relevant case management experience
• Experience in de-escalation, motivational interviewing, overdose reversal, and data collection
• Experience providing street-based outreach in urban settings
• Strong communication and public speaking skills
• Ability to establish collaborative relationships across GLIDE and city agencies
• Must understand social determinants of health affecting homeless populations