Junior Account Manager

📋 Description

• Build and nurture trusted, long-term relationships with our top-tier customers.
• Drive retention and proactively reactivate dormant accounts.
• Identify opportunities for personalized outreach and email campaigns.
• Resolve customer inquiries and issues with efficiency and professionalism.
• Act as a bridge between customers and our product team, ensuring feedback is translated into

🎯 Requirements

• Fluency in English (C1+), both written and verbal.
• Exceptional communication and interpersonal skills.
• Experience in customer support, account management, or a role focused on high-value customers.
• A proven ability to work with top-tier clients, delivering outstanding service and fostering
• A strong sense of ownership and accountability for your area of responsibility.
• Structured, critical thinking paired with a data-driven approach to decision-making.

🎁 Benefits

• Work: choose where you work best. Join our modern office with all the office benefits, or work
• Health & Wellbeing: medical insurance in Ukraine or healthcare compensation abroad.
• Unlimited paid sick leave and 31 paid vacation days, including public holidays.
• Benefits Cafeteria budget.
• Additional on-site health and wellness benefits for office-based teammates.
• Learning & Growth: competitive compensation and regular salary reviews.