Junior Community Support Specialist - Part Time (20hrs)

📋 Description

• Support the Dealabs community and our Community Support team.
• Dealing with queries and requests in a positive and balanced way.
• Ensuring our content meets the highest standards.
• Demonstrate your ability to resolve delicate or sensitive situations, by being a moderator to
• Support with tech queries from our platform

🎯 Requirements

• Have a perfect command of the French language and your spelling, grammar and syntax are impeccable.
• Able to communicate in English with members of our international team.
• Able to communicate clearly and coherently, and always strike the right tone.
• Great attention to detail to meet the highest standards.
• Experience in customer support or customer relations, and highly motivated by creating an optimal
• Show empathy towards our users and know how to interact in a way that reflects our values.

🎁 Benefits

• A culture that values personal and professional development, with internal mobility opportunities.
• A supportive and open-minded team that embraces diverse perspectives and innovative ideas.
• 32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
• A flexible hybrid working scheme to balance work and life.
• Access to a learning budget and internal training to help you grow in your role.
• Mental health coaching to support your well-being.