Junior Customer Relations Executive

📋 Description

• Act as a point of contact for some of our corporate clients, providing daily operational and
• Service the revenue and growth area of the business
• Act as an ambassador for the product and service at a customer-facing level
• Look after a portfolio of 300 clients who will be trading online through our EBO platform
• Understand clients' business activities and FX needs
• Ensure clients have Ebury as their main platform for trading and making payments internationally

🎯 Requirements

• Passionate individual with a strong interest in client servicing
• Prepared to go the extra mile to exceed customer expectations and experience
• Desire to deliver best in class service
• Strong written and verbal communication skills
• Strives in a high pressure/pace environment
• Ability to excel within a busy client-facing environment with significant monthly workload peaks

🎁 Benefits

• Career development and a clear path for progression
• Tools to develop and master client relationship skills
• Opportunity to service and develop own book of clients
• Support structure to drive success from experienced Client Portfolio Managers
• Cutting-Edge Technology - state-of-the-art tools and systems
• Dynamic & Supportive Culture - collaborative environment with teamwork growth prioritized