Junior Customer Relations Executive

📋 Description

• Point of contact for corporate clients, providing daily operational and trading assistance
• Look after a portfolio of 300 clients trading through the EBO platform
• Understand clients' business activities and FX needs
• Ensure clients use Ebury as their main platform for international trading and payments
• Resolve client issues as they arise
• Manage workload around tight time constraints

🎯 Requirements

• Strong interest in client servicing
• Prepared to go the extra mile to exceed customer expectations
• Strong written and verbal communication skills
• Ability to excel in a busy client-facing environment
• Confidence in liaising between multiple internal departments
• Confidence in dealing directly with clients

🎁 Benefits

• Career development and clear path for progression
• Tools to develop and master client relationship skills
• Opportunity to service and develop your own book of clients
• Support structure with experienced Client Portfolio Managers
• Cutting-edge technology and tailored tools
• Dynamic and supportive culture