Junior End User Support Engineer

📋 Description

• Provide 1st and 2nd line support duties for local users, troubleshooting hardware, software, and
• Own daily IT operations, including device setup, software installs, and access management
• Manage procurement, asset tracking, and liaise with global IT for escalations or strategic
• Collaborate with distributed teams and developers to support critical systems and platforms
• Be the friendly, reliable IT presence that keeps our Warsaw office running smoothly
• Create a good relationship with the local office management to ensure smooth operations and

🎯 Requirements

• Hands-on experience in a similar role
• Knowledge of Microsoft tools (Windows 11, Office 365, Azure, Intune)
• Experience with asset management tools, JAMF, Teamviewer
• Experience with Microsoft antivirus solutions
• Multi-platform support (Windows/macOS/Linux)
• Knowledge of ITSM/ticketing systems such as ServiceNow or Jira

🎁 Benefits

• Work in international, self-organizing teams
• Use the latest technologies and modern working methods
• Dedicated time to learn new tools and actually apply them
• Multisport, private medical insurance, team events, and more
• Chillout room with PlayStation, table football, and interoffice dart tournaments
• English lessons with native speakers (if needed)