Junior Onboarding Consultant

📋 Description

• Monitoring shared mailboxes and reviewing incoming emails promptly
• Categorising, logging and routing work into the right place
• Responding to routine enquiries and redirecting messages to the correct teams
• Maintaining accurate records of correspondence and case activity
• Prioritising urgent or time-sensitive messages and escalating issues when needed
• Extracting key information from emails and updating work trackers

🎯 Requirements

• Strong organisational skills and confidence managing high-volume inboxes
• Excellent written communication and a professional email style
• Confidence using Microsoft Outlook, shared mailboxes and basic Excel
• Good attention to detail and a methodical way of working
• Ability to follow structured processes and stay accurate under pressure
• A proactive approach and confidence working independently

🎁 Benefits

• The opportunity to participate in our annual, performance-related bonus plan and valuable share
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the
• Competitive family leave