Key Account Manager | China

📋 Description

• Own and grow the merchant portfolio, identifying and closing cross-sell and upsell opportunities to
• Lead commercial negotiations with clients, balancing their needs with EBANX's commercial goals
• Design and deliver merchant-specific growth strategies leveraging data, market intel, and payment
• Build and sustain trusted, long-term relationships with senior merchant stakeholders, acting as a
• Conduct regular performance reviews with clients to identify gaps, propose improvements, and
• Collaborate cross-functionally with product, operations, legal, and compliance teams to resolve

🎯 Requirements

• Mandarin as a native language; fluent English
• 7+ years in account management or business development, with demonstrated experience managing
• 7+ years of payment industry knowledge of payment processing flow, card scheme policy, chargeback
• Proven track record of hitting and exceeding revenue targets in a growth-stage environment
• Strong analytical mindset: comfortable working with data to build a case
• Bachelor's degree in Business, Economics, or related field

🎁 Benefits

• Spanish, English, and Portuguese classes
• WAVES - Program of goals and results (variable compensation)
• EBANX Education: financial support for undergraduate, graduate, and MBA programs
• EBANX Skills: budget for workshops and courses
• EBANX Flexible: Birthday Day Off