Support and grow our largest North American accounts with the Enterprise Account team.
Lead onboarding and store launches, track progress and timelines.
Engage partner store teams, resolve issues, and ensure positive experiences.
Respond to data requests and monitor store performance metrics.

🎯 Requirements

Customer support experience in a fast-paced environment
Strong organizational skills with attention to detail
Problem-solving skills with experience using performance metrics
Excellent communication over phone and email

🎁 Benefits

Hybrid model: remote work with three days/week in New York or Chicago hubs
Paid vacation and volunteer time; parental leave with top-up support
Premium health coverage and wellbeing programs
ERGs and global company community

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