Support and grow our largest North American accounts with the Enterprise Account team.
Launch and onboard stores, track progress, and resolve issues.
Monitor KPIs and build positive relationships with store teams.
Respond to data requests and provide ad-hoc store data.

🎯 Requirements

Customer support experience in a fast-paced environment
Strong organizational skills and attention to detail
Problem-solving with performance metrics experience
Excellent communication over phone and email

🎁 Benefits

Hybrid model: remote days with in-office days 3x/week (NY or Chicago)
20 days vacation plus paid volunteer time
Parental leave with top-up support
Health coverage: medical, dental, vision

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