Key Holder 35h

📋 Description

• Deliver excellent customer experience through expert styling advice, good product knowledge, and an
• Take responsibility for store opening and closing procedures, while providing support to the wider
• Interpret sales data and collaborate with store leadership to optimize the commercial performance
• Lead and inspire a team of sales assistants to consistently uphold exceptional service standards
• Oversee day-to-day store operations such as delivery, replenishment and shop floor cover to ensure
• Act as a brand ambassador, embodying the company's values

🎯 Requirements

• Previous experience in retail / hospitality, with a strong understanding of store operations
• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service
• Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or
• Action-oriented: Proactive and driven to take initiative
• Strong communicator: You have a genuine interest in people and actively listen
• Eager to learn: Open to feedback

🎁 Benefits

• 25% staff discount across all H&M Group brands
• H&M Incentive Program (HIP)