Key Lead, Brooklyn

📋 Description

• Support an employee culture that is driven by our people-first employee experience philosophy
• Deeply understand, embody, and model Glossier’s mission, vision and values
• Support an inclusive and equitable work environment and uphold our Code of Conduct
• Liaise with the store’s leadership team to maintain clear, open, and ongoing communication
• Participate in the store’s recognition initiatives
• Serve as a deeply knowledgeable resource of our product philosophy and portfolio

🎯 Requirements

• 2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality
• Experience in promoting and supporting a people-first employee culture
• Demonstrated ability to employ outstanding communication practices
• Proven ability to motivate and inspire teams
• Desire and willingness to roll up your sleeves and jump in
• Passion for building exceptional, detail-oriented, customer and employee experiences

🎁 Benefits

• Competitive compensation and benefits package
• Opportunities for continued pay progression based on performance