Key Lead, Soho

📋 Description

• Support the overall efforts of the store's leadership team in creating inspiring and exceptional
• Foster and maintain a safe, equitable, and inclusive environment for both store teams and customers
• Support an employee culture that is driven by our people-first employee experience philosophy
• Deeply understand, embody, and model Glossier's mission, vision and values
• Liaise with the store's leadership team to maintain clear, open, and ongoing communication
• Participate in the store's recognition initiatives

🎯 Requirements

• 2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality
• Experience in promoting and supporting a people-first employee culture, fostering an engaging
• Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and
• Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong
• Desire and willingness to roll up your sleeves and jump in when the situation requires it
• Passion for building exceptional, detail-oriented, customer and employee experiences

🎁 Benefits

• Competitive compensation and benefits package
• Part-time positions are eligible for competitive compensation and benefits