Lead Customer Success Manager

📋 Description

• Guide customers through the full lifecycle and drive value
• Collaborate with Sales, Implementation, Product, and Engineering
• Define success, drive adoption, and maximize platform value
• Manage ongoing customer relationships and health
• Act as a strategic partner shaping customer outcomes
• Ensure customers derive long-term value from Amperity

🎯 Requirements

• 12+ years in enterprise CS, consulting, or digital transformation
• Data infrastructure or analytics background
• Experience with consumer brands and personalization
• Martech, marketing tech, and solution architecture knowledge
• Strong influencing and executive communication skills
• Ability to explain complex concepts simply

🎁 Benefits

• 100% employee healthcare coverage
• Transportation subsidies
• Snacks and in-person plus remote perks
• Self-managed PTO
• Flexible work arrangement
• Inclusive, growth-focused environment