Lead Product Manager, Fan Experience

📋 Description

• Drive the vision, strategy and metrics for how fans get from marketing channels (paid search, paid
• Stay on top of how discovery is changing, including AI assistants, AI-driven search and social
• Optimize the strategy for landing experiences (performer, venue, category and campaign pages, plus
• Lead the charge for cross-cutting features fans meet after they land, such as price display
• Set up automated quality checks that keep the experience consistent as teams ship, from checks that
• Map the full journey, find where fans drop off between teams, and build the case for fixing those

🎯 Requirements

• 8+ years of product management in consumer e-commerce, marketplaces or travel, including work on
• A proven ability to get work prioritized and shipped by teams you don't manage
• Working fluency in paid marketing, SEO, AI-driven discovery, and attribution
• Strong experimentation, analytical and written communication skills
• Experience with pricing, trust or design-system work that spans many surfaces, and strong attention
• Bonus: Experience using automation or AI tools to monitor product quality at scale

🎁 Benefits

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave