Learning Experience Designer

📋 Description

• Design, develop, publish, and maintain engaging, accessible, and accurate customer learning
• Create and update web-based training, learning paths, product-launch education, tutorials
• Translate complex product workflows and customer needs into clear, task-oriented instruction with
• Author, publish, and maintain learning content using Contentful and related content-management and
• Collaborate with Product, Product Marketing, Customer Advocacy, Support, subject-matter experts
• Responsibly leverage AI tools to support content drafting, storyboarding, synthesis, analysis, and

🎯 Requirements

• Experience creating or maintaining customer-facing learning, instructional, technical, enablement
• Ability to translate complex product concepts and workflows into clear, structured, task-oriented
• Experience using content-authoring, learning-management, or publishing platforms.
• Ability to collaborate effectively with subject-matter experts and cross-functional stakeholders to
• Understanding of instructional quality principles, including accuracy, accessibility, consistency
• Strong organizational skills and the ability to manage multiple content deliverables, incorporate