Lifecycle Account Manager

📋 Description

• Analyze Pure1 telemetry to identify accounts with stagnant capacity utilization.
• Lead intervention for target account cohorts from T-180 through T-12 to preemptively mitigate churn
• Synthesize input across CS, PS, AE, and SE teams to assess stakeholder sentiment, account history
• Facilitate post-sale Business Value Outcome (BVO) workshops to align client goals with unallocated
• Establish baseline metrics and run regular check-ins to demonstrate performance, efficiency, and
• Partner with account teams to deliver EDC Blueprint workshops and actionable adoption roadmaps.

🎯 Requirements

• 5–8+ years in Customer Success Management, Value Engineering, Technical Account Management, or
• Track record leading demanding accounts with $10M+ revenue.
• Strong grasp of cloud-consumption economics (ARR, NRR, GRR, CapEx-to-OpEx transitions).
• Familiarity with enterprise storage, data management, or infrastructure technologies.
• Proven ability to identify expansion opportunities, defend renewals, and drive value-realization
• Comfortable using product telemetry, analytics tools, and CRM systems.

🎁 Benefits

• Flexible time off
• Wellness resources
• Company-sponsored team events