Added
18 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

crm zendesk loan origination underwriting google drive

📋 Description

  • Respond to customer queries via ZenDesk or other support tools
  • Document and log issues, compliments, and complaints
  • Assist customers through the application flow when required
  • Track customer experiences using logs, dashboards, and CRM systems

🎯 Requirements

  • 2+ years in US Loan or Mortgage account handling origination or underwriting
  • Experience in customer-facing roles in loan or mortgage accounts
  • Excellent communication, collaboration, and problem-solving skills
  • Proficiency in written communication and English fluency
  • Detail-oriented with strong organizational and time management skills
  • Experience with ZenDesk, task management tools, Google Drive, and email
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