Greet tenants by name every time they enter or leave the building.
Manage the visitor system: pre-register guests, check them in, and guide them to their destinations.
Keep the lobby clean and welcoming; report and escalate any facilities or IT issues.
Act as the first point of contact for any activities or emergencies in the lobby.
Learn and memorize building FAQs so you can confidently answer questions about the building
Join daily standup meetings to prepare for expected events and arrivals.

🎯 Requirements

1+ years in a customer-facing role.
Experience in a role where you interacted with guests or customers daily and delivered consistent
Reliability: show up on time, every time.
Interpersonal warmth: connect with people genuinely and make interactions feel human rather than
Attention to detail: notice what needs attention and take care of it without being prompted.
Physical requirements: ability to lift items up to 25 pounds and stand and move throughout the

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