Perform delinquent account collection calls, emails, or text messages assigned by management
Service inbound customer calls pertaining to collections
Maintain clear and descriptive notes
Set up and process one-time and recurring payments
Prepare delinquent accounts for pre-repossession status
Perform skip trace duties to locate customers

🎯 Requirements

Proficiency in both Spanish and English is preferred
One plus years' experience with collections in a call center environment
Skip trace experience
Auto collections experience is preferred
Previous work in collections preferably in the automotive industry
Outstanding customer, communication and organizational skill

🎁 Benefits

Diversity is a competitive advantage
Compassion is a strength
Simplicity is a key feature
Honesty and transparency are non negotiable
Financial opportunity belongs to everyone

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