Provide post-go-live consulting and administrative support for multiple clients
Configuration enhancement for live applications – business process, taxonomy and metadata, new
Bulk import/export/updates of content and data
Recommendations on application features, use, and best practices
Maintenance of production and sandbox environments
Creation of reports and dashboards

🎯 Requirements

3+ years experience configuring/supporting/implementing content management software or related
Customer service or consulting experience
Ability to quickly understand client requirements and needs and articulate potential solutions
Experience managing clients requests and setting expectations
Excellent verbal and written communication skills
Bachelor’s degree or equivalent relevant experience

🎁 Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

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