Manage, develop, coach Premier Support Engineers.
Oversee team accountability and performance reviews.
Partner with Support leadership on projects to boost productivity.
Collaborate with internal teams and customers on high-priority escalations.
Assist engineers with reproducing and troubleshooting issues across 400+ integrations.

🎯 Requirements

Experience leading a team, including managing other managers.
Self-motivated, detail-oriented, and eager to learn.
Data-driven thinker who uses evidence to decide.
Some programming experience and basic Linux knowledge.
Active contribution to open-source projects and the Engineering Community.

🎁 Benefits

Best-in-breed onboarding.
Generous global benefits.
Intra-departmental mentor and buddy program for networking.
New hire stock equity (RSUs) and ESPP.
Continuous professional development, product training, and career pathing.
An inclusive company culture, Community Guilds and Inclusion Talks.

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