Increase team performance on adoption, retention, and customer value through effective retention
Recruit, train, and mentor a high-performing Outcomes Architect team
Build and refine a consistent KPI/OKR system for data-driven decisions
Partner with solutions consulting and forward deployed engineers for customer onboarding and
Drive AI workflow adoption and build beside customers to implement workflows
Serve as key extension for high-stakes customer engagements such as business reviews

🎯 Requirements

5+ years of people management experience for a CS, sales, SE or account management team
Experience with large and strategic customers (e.g., Fortune 500)
Experience working with technical stakeholders
Experience driving AI adoption
Ability to convey complex information to executives clearly and concisely
Effective communicator across levels and audiences

🎁 Benefits

Highly competitive cash compensation, equity, and benefits

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