Lead, mentor, and develop the Service Delivery Team, fostering a collaborative and high-performance
Conduct regular performance reviews, provide coaching, and identify training opportunities
Manage team resources, ensuring optimal allocation and utilization of skills and expertise
Monitor team workloads and provide support to balance priorities
Lead and manage a team responsible for executing complex, enterprise-grade product deployments
Provide strategic oversight across change management activities, technical presentations, solution

🎯 Requirements

Proven experience in managing teams, with strong leadership skills
Proven operating experience in areas such as Digital Video, Mobile Communications, or SaaS
Experience in project management and resource tracking
Strong understanding of software/hardware testing and implementation within complex customer
Comfort with basic networking concepts and mobile applications
Ability to troubleshoot effectively

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