Manager, Customer Success

📋 Description

• Lead, coach, mentor, and develop a team of 8 Customer Success Managers, with plans to scale to 11
• Serve as executive sponsor for Netradyne's largest and most strategic customer relationships.
• Develop trusted advisor relationships with executive stakeholders (COOs, CIOs, VPs, Fleet
• Facilitate Executive Business Reviews focused on measurable customer outcomes, ROI realization, and
• Drive executive-level engagement strategies to strengthen customer relationships and increase
• Own Customer Success strategy for enterprise deployments exceeding 1,000 vehicles.

🎯 Requirements

• Minimum 10 years of customer success, account management, consulting, professional services
• Approximately 20 years of overall customer-facing leadership experience preferred.
• 10+ years leading Customer Success, Account Management, Professional Services, or post-sales
• Experience managing teams of 8-12 direct reports.
• Proven success supporting Fortune 1000 and large enterprise customers.
• Demonstrated success leading complex enterprise deployments involving 1,000+ assets, users

🎁 Benefits

• Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents.
• Generous PTO and Sick Leave.
• 401(k) with generous company match.
• Disability, Life Insurance, and Ancillary Benefits.
• And much more