Manager, Customer Success, International

📋 Description

• Lead, coach, and develop an internationally distributed Customer Success team, establishing
• Develop and execute regional customer success strategies aligned to Corelight's global priorities
• Drive measurable customer value, adoption, retention, and long-term account health across
• Establish a consistent customer engagement model while adapting execution to regional business
• Build and maintain executive relationships with strategic enterprise customers across international
• Partner with regional Sales and Renewals leaders to identify customer risks, strengthen renewal

🎯 Requirements

• 7+ years of experience in Customer Success, strategic account management, or a related post-sales
• 3+ years of people leadership experience, including managing teams across multiple countries or
• Demonstrated experience supporting international enterprise customers, ideally across EMEA and/or
• Proven ability to drive customer adoption, retention, and measurable business outcomes.
• Strong commercial judgment and experience partnering with regional Sales and Renewals teams.
• Experience operating across different cultures, time zones, and customer engagement models.

🎁 Benefits

• Fueled by investments from top-tier venture capital organizations such as Crowdstrike, Accel and
• Collaborative, inclusive, and geographically distributed culture.
• Embrace diverse perspectives, neurodiversity, curiosity, and low ego results - fostering an