Manager, Deal Desk

📋 Description

• Lead end-to-end non-standard commercial deals and order forms for NAMER sales, aligning with Sales
• Oversee pricing frameworks, financial models, and deal governance to balance customer value and
• Act as player-coach for analysts, owning deal flow and providing hands-on support on complex deals.
• Coordinate quote-to-signature processes: pricing analysis, OF creation, redlines, DocuSign, and
• Collaborate with Product, Legal, Billing, Order Management, and Finance to influence policy and
• Define and enforce process in NAMER selling motions to win-win deals.

🎯 Requirements

• Bachelor’s/Associate’s with 5+ years in Deal Management, Sales Ops, Finance, or Business Ops; or 7+
• Minimum 2 years leading a team; strong financial analysis and deal customization experience.
• Excellent verbal/written communication; ability to explain complex concepts clearly.
• High integrity aligned with Twilio values; strong organizational skills in fast-paced environments.
• Experience with Salesforce, Docusign, CPQ systems; knowledge of Conga CLM, MS-Office and/or G-Suite

🎁 Benefits

• Competitive pay, generous time off, healthcare, retirement plan, parental and wellness leave.
• Equity plan eligibility and corporate bonus potential where applicable.
• Location-appropriate benefits; details vary by location.