Manager, HR Shared Services

📋 Description

• Responsible for managing the EMEA SSC HR Operations team based in several countries (Poland, India
• Lead and manage the end-to-end onboarding lifecycle for client-supported professionals across
• Manage and ensure smooth implementation of integrated and standard operations practices with key
• Serve as an operational escalation point, ensuring strict compliance with local labor laws
• Work with legal, payroll and billing, local payroll provider, and benefits brokers for new employee
• Provide successful service delivery achievement, ensuring OKRs (SLA, CSAT, FCR etc) are met or

🎯 Requirements

• Bachelor’s Degree or higher in International Business, Accounting, Law, HR, Finance, or relevant
• 5-10 years of experience in HR Operations, including end-to-end employee lifecycle, in a
• Demonstrated experience in centralized HR shared service center operation management for EMEA
• Strong leadership experience with ability to manage cross-regional staff.
• Understanding of HR fundamentals in different locales.
• Flexibility to participate in international calls or meetings before or after normal business hours.

🎁 Benefits

• Generous paid parental leave
• Flexible time off
• Spending accounts
• Medical insurance
• Dental insurance
• Vision insurance