Manager, International Onboarding (EOR)

📋 Description

• Direct a team of International Onboarding Specialists, providing mentorship, performance coaching
• Oversee the end-to-end global onboarding strategy, ensuring that employment agreements, statutory
• Define and monitor key performance indicators (KPIs) and SLAs, identifying bottlenecks and
• Act as the primary liaison between Onboarding and Sales, Legal, Product, and Operations leadership
• Spearhead the operational playbooks for new market entries, ensuring the team is equipped with the
• Serve as the final point of resolution for complex, high-value customer accounts, navigating

🎯 Requirements

• 8+ years of experience in onboarding, implementation, or global operations, with at least 2-3 years
• 2+ years of direct people management experience, with a proven track record of leading remote
• Deep understanding of international labor laws, global payroll nuances, and statutory benefit
• Proficient in using data and metrics to track team health, customer satisfaction, and operational
• Proven ability to lead teams through periods of ambiguity, organizational change, or rapid product
• Exceptional ability to guide customers through the complexities of global scaling.

🎁 Benefits

• Great benefits
• Wellness program offerings
• Company retreats
• Interaction with and learn from leaders in the startup community
• Total Rewards @ Justworks