Manager, IT Ops Engineering

📋 Description

• Build and lead the team: Hire, develop, and retain a team of IT Ops Engineers across the full
• Set technical direction: Own the standards, architecture choices, and automation practices for how
• Own operational excellence: Own the reliability, coverage, and escalation model for the employee
• Drive automation and outcomes: Push the team to eliminate toil through vendor-native automation and
• Partner across the org: Operate as one team with Enterprise Security on the shared endpoint and
• Own vendor and spend: Own the relationships, configuration standards, and license and spend

🎯 Requirements

• Experience leading IT professionals, with a track record of growing people and delivering through a
• Deep, hands-on systems background across several of: identity (Okta, SSO, SCIM, MFA), endpoint
• Strong automation instincts. You reach for automation before a runbook, and you expect your team to
• A business-problem, outcomes mindset. You measure your team by leverage and impact, not by ticket
• A collaborative, low-ego, secure-by-design posture, and clear written communication.
• Comfort with ambiguity and energy for building a new function in a greenfield environment.

🎁 Benefits

• Equity
• Benefits
• US base salary range: $160,000 to $200,000