Manager, Partner Success - Resell, APAC

📋 Description

• Manage day-to-day Partner Success engagement for APAC resale partners, ensuring partners are
• Build strong working relationships with regional partner contacts, customer-facing teams, and
• Track partner and customer health, adoption, enablement needs, and escalations to support
• Support partner success plans aligned to APAC business priorities, customer outcomes, and regional
• Coordinate enablement, onboarding, business reviews, and adoption activities to help partners serve
• Identify risks, remove operational blockers, and escalate issues appropriately to protect partner

🎯 Requirements

• 7+ years in Partner Success, Customer Success, Channel/Reseller Management, Account Management, or
• Experience supporting partners and customers across APAC markets, with an understanding of regional
• Strong communication, stakeholder management, problem-solving, and execution skills
• Demonstrated ability to influence cross-functional teams and drive outcomes in a matrixed, regional
• Ability to travel up to 30% across APAC to meet with partners and customers, attend business
• Experience in a global technology or SaaS organization, professional services, or solution delivery

🎁 Benefits

• Join an ever-growing, market disrupting, global company with a fast-paced, collaborative, and
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations
• NiCE-FLEX hybrid model: 2 days working from the office and 3 days of remote work, each week