Manager, Professional Services Engineers, EMEA

📋 Description

• Lead and manage a team of Professional Services Engineers, supporting their growth, performance
• Develop team members through regular 1:1s, coaching, feedback, and career conversations that help
• Own delivery outcomes across your team’s portfolio, including implementations, migrations, advisory
• Monitor project health, identify delivery risks early, and step in directly or escalate when needed
• Partner with Technical Architects, Engagement Managers, Sales, and Customer Success to plan, scope
• Track team utilization, customer satisfaction, and escalation trends, and use those insights to

🎯 Requirements

• Significant experience leading and developing high-performing technical teams in a customer-facing
• A strong technical foundation in software delivery, DevSecOps, platform engineering, or a related
• Experience managing or supporting professional services, implementation delivery, migration
• Proven ability to navigate customer escalations, balance competing priorities, and drive clear
• Strong collaboration skills and the ability to work effectively with cross-functional partners such
• A delivery mindset focused on accountability, quality, and measurable results rather than activity

🎁 Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave