Manager, Professional Services (Remote)

📋 Description

• Build high-performing teams that accomplish organizational changes, goals, and priorities.
• Provide leadership, skill development, and mentorship for team members.
• Actively involved in the interviewing, onboarding, off-boarding, training, career development, and
• Monitor and manage team performance and report on metrics (e.g., team utilization, rework, etc.).
• Serve as a subject matter expert during pre-sales activities, providing LOE sizing and scoping
• Review LOE (level of effort) to ensure accuracy with hours, cost estimates, and budget.

🎯 Requirements

• A minimum of 8 years of Managed Services provider experience performing or managing network
• A minimum of 3 years of leadership experience managing technical staff.
• Vendor Management expertise.
• Strong conflict negotiation and problem-solving skills.
• Strong organizational skills with an ability to manage competing client demands.
• Strong analytical skills regarding technical or project management issues.

🎁 Benefits

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life
• Competitive Compensation
• Training and development programs
• Major offices stocked with snacks and beverages
• Collaborative and cool culture