Coordinate and execute projects to strengthen performance and CX
Collaborate cross-functionally with Ops, Strategy & Growth, Finance, Product, Eng, Care, Analytics
Surface insights and actions to ensure best-in-class service with retail partners
High-visibility role blending analytics with relationship-building and project leadership

🎯 Requirements

2-3 years of relevant experience (consulting, IB, or tech/marketplace)
Strong quantitative skills; Excel/Google Sheets; ideally SQL
Active use of AI tools to move faster
Translate data into strategic insights and action plans
Lead cross-functional projects and manage stakeholders
Excellent verbal and written communication; proficient in PowerPoint/Slides

🎁 Benefits

Year-end performance bonus
Full medical, dental, vision
Flexible vacation policy
Pet discount plans
401(k) with company match

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