Manager, Sales Operations

📋 Description

• CRM and user administration: Manage access requests and user permissions for Dynamics 365 CRM
• Sales opportunity governance: Review and validate opportunities moving to Closed/Won, ensuring all
• Sales incentive administration: Coordinate quarterly Sales Incentive Plan (SIP) schedules
• Compensation reporting and approvals: Prepare, audit, and maintain quarterly compensation tracker
• Executive reporting and analysis: Deliver month-end reporting, including forecast wins, live
• Sales planning and systems improvement: Coordinate the annual sales quota process, provide segment

🎯 Requirements

• 8+ years of multidisciplinary experience in business management, sales, finance, marketing, process
• Bachelor's degree in Business, Engineering, or a related field, or an equivalent combination of
• Hands-on experience with CRM platforms, particularly Microsoft Dynamics 365 and Salesforce.
• Strong understanding of sales operations, incentive compensation processes, sales performance
• Demonstrated ability to manage incentive schedules, validate sales achievement criteria, audit
• Experience preparing management reports, analyzing sales data, and translating information into

🎁 Benefits

• Estimated annual compensation range: $109,000–$145,000, including base salary and target short-term
• Comprehensive benefits package offered in addition to the stated compensation range.
• Remote work arrangement within Canada.
• Opportunity to work with global sales teams and senior business leaders in a technology-focused
• Opportunity to contribute to sales process improvements, operational governance, and strategic
• Inclusive and accessible workplace, with accommodations available throughout the recruitment