Manager, Technical Advertising Solutions

📋 Description

• Lead regional troubleshooting/QA for programmatic and direct ads.
• Partner with Product and Sales Training to support launches and training.
• Collaborate with Sales, Product, and Engineering to optimize campaigns and fix issues.
• Partner with buyers and DSPs to troubleshoot campaign delivery.
• Lead collaboration with global support for high-quality campaign ops.
• Own regional ticket-based support workflow with quality and SLA standards.
• Drive QA processes and best practices for programmatic and direct ads.
• Serve as regional escalation point for complex ad delivery issues.
• Identify recurring issues and partner with Product, Engineering for long-term solutions.

🎯 Requirements

• 5+ years in digital advertising; 3+ years in programmatic.
• Experience leading and coaching high-performing technical/operational teams; global partners a plus.
• Experience in Ad Operations at Publisher/SSP/DSP; DSP a plus.
• Strong cross-functional relationships with Sales and Customer Success.
• Strong knowledge of digital ads: ad serving, programmatic buying, delivery, measurement.
• Experience with ticket-based support or operations systems.
• Customer-facing experience with stakeholder management under pressure.
• Adaptable to new systems, platforms, and technologies.
• Knowledge of DSPs, SSPs, DMPs, and ad verification tools.

🎁 Benefits

• Flexible work location within EMEA; ideally London, UK.
• GMT to EST time zone collaboration.