Establish operational goals and work plans and delegate assignments to your team
Promote behavior, motivate, and above all, support the existing Product Support team – coach them
Collaborate with teams in Support, Engineering, Operations, and Sales to ensure effective teamwork
Work with Customer Success Managers to support project and engagement plans with clients and

🎯 Requirements

More than 5 years of experience managing teams of up to 15 members
Minimum university degree in IT, or a related field
Detailed working knowledge of web-based security and network infrastructure, Security Proxies such
Customer management skills during and post incident response
Preferred: Vendor certification such as CISSP, CCIE, CCNP, JNCIE, and MCSE

🎁 Benefits

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more

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