Marketing Operations Manager

📋 Description

• Manage Qualified live chat routing workflows, lead distribution rules, and continuous UX
• Analyze complex business requirements to design and deploy scalable automated workflows across CRM
• Manage end-to-end system integrations, including event and webinar platforms like CVENT and
• Integrate AI capabilities into marketing operations workflow designs to streamline core processes.
• Diagnose and resolve system, workflow, and data synchronization issues across the broader marketing
• Collaborate with cross-functional teams across Marketing, Sales, and Technology to align system

🎯 Requirements

• Bachelor’s degree in a related field.
• 5+ years of hands-on experience in Marketing Operations, Demand Generation, Revenue Operations, or
• 3+ years of proven expertise with CRM and marketing automation platforms (e.g., Marketo
• Demonstrated experience integrating AI into scalable marketing operations workflow designs and
• Strong analytical and problem-solving skills to leverage campaign data for issue identification

🎁 Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Eligible for Twilio’s equity plan and corporate bonus plan