Patient Check-In & Check-Out: Check patients in upon arrival, verify and scan identification
Scheduling & Referral Management: Schedule new patient appointments for faxed and self-referred
Phone, Voicemail & Portal Management: Answer patient phone calls, manage voicemails, monitor
Insurance Verification: Verify patient insurance eligibility and benefits, resolve coverage
Other Duties: Perform additional duties to support front desk operations and patient satisfaction

🎯 Requirements

Professional and courteous communication skills
Ability to manage front desk operations and patient interactions
Experience with EMR systems and patient scheduling
Knowledge of insurance verification processes and payer portals
Attention to detail for accurate data entry and record management

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