Medical Records and Client Communication Case Manager

📋 Description

• Request, collect, organize, and maintain medical records, medical bills, outstanding balances, and
• Maintain accurate, complete, and accessible case files using Filevine or similar case management
• Prepare medical chronologies and summaries using approved AI tools to support efficient case
• Follow up with medical providers and other relevant parties to obtain requested records, bills, and
• Communicate professionally with clients through email, SMS, and phone, addressing inquiries and
• Handle incoming calls during assigned coverage periods, managing a moderate volume of approximately

🎯 Requirements

• 1–2 years of experience working as a case manager or legal assistant, with personal injury
• Previous experience with Filevine is preferred.
• Excellent written and verbal English skills, including the ability to draft clear, professional
• Strong client communication skills, with the ability to interact professionally and courteously by
• Excellent organizational skills and attention to detail when handling medical records, bills
• Ability to manage multiple responsibilities, prioritize tasks effectively, and maintain accurate

🎁 Benefits

• Monthly compensation: USD 1,220–1,320.
• 100% remote work: Work from home while supporting a US-based legal team.
• Full-time, long-term opportunity: Build a stable career in legal support and case management.
• Paid time off: Take time away from work to rest and recharge.
• Performance-related bonuses: Opportunities to receive additional compensation through bonuses.
• Parental leave: Support for important family milestones.