To take responsibility for handling medical information enquiries
To provide approved responses to medical enquiries from external customers including healthcare
To prepare responses to enquiries based on research in the literature and collaboration with
To participate in the out-of-hours provision of medical information for clients who have contracted

🎯 Requirements

An undergraduate degree in life sciences or equivalent advanced degree with experience
Customer service experience is an advantage
Fluency in English, additional language skills in Mandarin, Cantonese, Thai or Korean preferred
Advanced knowledge of MS Word and Excel
Excellent attention to detail and organizational skills
Independent problem solving and decision-making skills

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