Owns customer outcomes within a strategic account, embedding onsite and delivering end-to-end
Builds, ships, and iterates on tools and AI-enabled workflows in agency environments.
Maintains onsite presence (approx. 3-4 days/week) and collaborates with Product, Engineering

🎯 Requirements

8+ years in customer-facing technical roles, program management, or complex deployments.
Proven builder who ships automations, agents, workflows, or AI-enabled tools in customer
Experience across hardware, software, cloud, AI-enabled tech, and integrated systems.
Strong communication with technical teams and senior stakeholders in mission-critical settings.
Ability to obtain CJIS compliance and adhere to security standards.

🎁 Benefits

Competitive salary and 401(k) with employer match
Discretionary paid time off
Paid parental leave, medical/dental/vision
Fitness and mental wellness programs
Learning and development programs
Office snacks

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