Monitoring Team Lead, Rights Protection

📋 Description

• Lead, coach and develop a team of Monitoring Analysts.
• Manage day-to-day workload allocation and operational priorities.
• Develop and maintain team schedules to ensure appropriate coverage and resource utilisation.
• Monitor service delivery performance against established objectives and timelines.
• Conduct quality assurance reviews of team outputs and reporting standards.
• Review escalations and provide guidance on operational decision-making.

🎯 Requirements

• Minimum 3 years' experience within an operational, analytical, compliance, investigations
• Previous leadership, supervisory or team management experience preferred.
• Strong organisational, planning and resource management capabilities.
• Proven ability to manage competing priorities within a deadline-driven environment.
• Excellent analytical and problem-solving skills.
• Strong communication and stakeholder management abilities.

🎁 Benefits

• A collaborative environment with colleagues from all over the world (Engineering offices in Europe
• Flexibility to manage your workday and tasks with autonomy.
• A balance of structure and autonomy to tackle your daily tasks.
• Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all
• Global Employee Assistance Programme.
• Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness