Communicate with customers via chat, email, and phone
Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers
DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic
Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and
Work with Engineering and Product teams to improve the products and tools

🎯 Requirements

Self-driven and capable of learning new technologies / systems / features with little guidance
Fundamental understanding how the Internet works (OSI Model)
Advanced understanding of modern internet protocols like TCP and UDP
Computer Networking fundamentals, experience with iptables and looking glass
Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
Packet capture analysis

🎁 Benefits

Equity plan
Reasonable accommodations
Equal opportunity employer

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